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The AI Powered SocialListening, Social Analytics Platform

Unlock deeper audience insights and track real-time trends with our powerful
social analytics and listening platform.

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Main Dashboard
Performance Report
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Seamless integration
with leading platforms.

Listen IQ doesn’t just monitor platforms; it unifies them into a single platform. Seamlessly integrates with all major platforms.

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Facebook
WhatsApp
Google Play
App Store
YouTube
Google Ads
Reddit
Google Business
Telegram
Snapchat
Messenger
Meta Ads
Viber
Google Analytics
Linked in .ads

A complete customer experience management platform

Unlock deeper audience insights and track real-time trends with our powerful
social analytics and listening platform.

Social Publish
Social Analytics
Social Listening
Social Engage

Publish

The social publishing allows users to create, schedule, and publish content directly to social media platforms (like Facebook, X/Twitter, Instagram, LinkedIn, etc.) from within the software interface.

Multi-Platform Publishing

Allows users to post content simultaneously across various social media platforms from a single interface.

Scheduling and Automation

Enables users to schedule posts for future dates and times, ensuring consistent content delivery.

Content Calendar

Provides a visual calendar to organize, manage, and track scheduled posts effectively.

Performance Analytics

Offers insights into post engagement, reach, and other metrics to evaluate effectiveness.

Publish Dashboard

Social Analytics

Collects, analyzes, and visualizes data from social media channels to help brands understand performance, audience behavior, and market trends.

Performance Metrics Tracking

Tracks likes, shares, comments, reach, and follower growth across all major platforms.

Audience Insights

Analyzes audience demographics, behaviors, and peak activity times to tailor content.

Competitive Benchmarking

Monitor competitors' social performance to compare engagement and growth.

Campaign Reporting

Detailed reports on campaign success with customizable dashboards and KPIs.

Analytics Dashboard

Social Listening and Mentions

Understand and engage with audiences by tracking conversations and mentions across the digital landscape.

Real-Time Monitoring

Tracks brand mentions, keywords, and competitor names across platforms in real time.

Sentiment Analysis

Uses AI to detect tone of conversations, helping understand public perception.

Keyword & Topic Tracking

Monitors specific keywords or industry topics to uncover trends and opportunities.

Engagement Management

Alerts for brand mentions, allowing quick responses to customer queries.

Listening Dashboard

Social Engage

Manage all your social conversations and interactions from a single, unified inbox to build stronger relationships with your audience.

Unified Inbox

Manage messages, comments, and mentions from all platforms in one central location.

Intelligent Message Classification

Automatically classify messages into categories such as leads, support requests, complaints, enquiries and more.

Team Collaboration

Assign conversations to specific team members and track response times and performance.

Sentiment Tracking

Instantly understand the tone of every interaction to prioritize urgent customer needs.

Engagement Dashboard

Smarter Decisions, Powered by AI

Content Intelligence

Content Intelligence

AI recommends headlines, captions, hashtags, and post types based on engagement data.

Deep Analytics

Deep Analytics and Insights

Forecasts future performance, audience growth, or campaign success with precision.

Conversational AI

Conversational AI

Suggests replies or automates engagement using AI-driven chat systems for faster responses.

Publishing Optimization

Publishing Optimization

Predicts how well a post might perform before publishing based on content and timing.

Three Intelligent Solutions. One Powerful Platform.

Unify customer experience, marketing, and business intelligence with
AI-powered insights and automation.

CX IQ

Omnichannel support, ticketing, & real-time sentiment tracking.

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Marketing IQ

Campaign planning, AI copywriter, & competitive radar.

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Business IQ

Executive dashboards, report builder, & predictive insights.

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CX IQ

AI-powered CX intelligence platform built for omnichannel engagement, seamless management, and tracking.

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Omnichannel engagement

Unify all customer touchpoints into a single interface.

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AI-powered sentiment tracking

Understand customer emotions instantly.

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Voice of Customer (VoC)

Turn feedback into actionable business intelligence.

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CRM integration

Sync flawlessly with your existing CRM tools.

CX Engagement Hub
Active Chat
Topic Order Delivery Status
Channel: WhatsApp
JD
John Doe WhatsApp • 2m ago

Hey, my order #1089 is showing delayed. Can you help? I need it before Friday.

AI
AI Suggested Reply 94% Confidence

"Hi John, I apologize for the delay. Let me check the tracking status of order #1089 immediately. One moment please!"

Marketing IQ

Plan, analyze, automate, and optimize your entire marketing workflow from one intelligent platform.

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Campaign management

Track and optimize performance in real time.

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Competitive analysis

Stay ahead with AI-driven competitor insights.

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Bulk broadcasting

Reach millions with personalized messages instantly.

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AI content assistance

Generate engaging copy and visuals effortlessly.

Marketing & Growth Hub
AI Active
Campaign Name Summer Launch 2026
Channels:
IG FB X
AI Prompt
"Generate engaging copy for summer apparel promo..."
"Unleash your summer vibe with 30% off our premium collection! ☀️ Order today and get free shipping! #SummerSale #Vibe"
92% Engagement Score
sync HubSpot Connected
cloud_done
Campaign Draft Synced
Successfully pushed to HubSpot Social Hub
Sync Metadata
Asset Title:Summer Launch 2026
Draft Destination:HubSpot Social Inbox
Active Channels:Instagram, Facebook, X
Drafted Copy Preview
"Unleash your summer vibe with 30% off our premium collection! ☀️ Order today and get free shipping! #SummerSale #Vibe"

Business IQ

Unified business intelligence for smarter operations and predictive insights.

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Website & app analytics

Deep dive into user journeys and drop-offs.

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Predictive insights

Forecast trends and revenue with high accuracy.

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Department-wise analytics

Break down performance by Sales, Marketing, and Support.

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Advanced anomaly detection

Get real-time alerts for critical business metrics.

Business Intelligence Hub
1 Anomaly Alert
User Conversion Funnel
1 Landed Traffic
45.2k users (100%)
2 Added to Cart
12.5k (27.6%)
3 Completed Checkout
4.5k (9.9%)
Department Goals Met
Sales Target 94%
Support SLA 91%

Real-Time Diagnostics

Mobile Anomaly

Checkout conversion rate dropped by 12% on iOS in the last 15 minutes.

Revenue Forecast 98.6% Acc.
Q3 Projection $1.8M
arrow_upward +18.6% Projected Growth
analytics AI Diagnostics
Scanning session replays...

"Listen IQ delivers AI-powered social listening and customer intelligence that helps organizations uncover trends, understand sentiment and make informed decisions with confidence. It's a valuable platform for businesses committed to creating more customer-centric experiences."

Inaipi Logo
Manikandan Karunakaran
Founder, Inaipi

Track, Analyze and Grow Your Social Presence Today

Empower your brand with real-time analytics and AI-driven growth strategies that put you ahead of the competition.