From predicting PR crises to scaling multi-client agency operations, Listen IQ adapts to your most critical workflows.
Instantly detect negative spikes in sentiment, track PR crises in real-time, and get AI-powered insights to mitigate brand damage before it escalates.
Monitor conversations across all channels instantly with smart alert triggers.
Deep learning sentiment analysis uncovers the "why" behind negative shifts.
Transform social media into a powerful customer support channel. Centralize messages, route them to the right agents, and respond faster.
Consolidate Facebook, X, LinkedIn, and Instagram messages into one collaborative stream.
Automatically categorize incoming intent and draft responses using AI co-pilots.
I need help with my recent order #44592. Is it shipped yet?
Can we schedule a call for tomorrow morning? I have a query.
Plan, execute, and optimize cross-channel marketing campaigns. Manage ad budgets natively, automate content publishing, and maximize ROI.
Visually plan your content calendar and let AI suggest the best time to post.
Manage and track performance for Meta, Google and LinkedIn ads in one place.
Stay ahead of the competition. Benchmark your share of voice, map audience demographics, and discover industry trends before they go viral.
Quantify exactly how much of the industry conversation belongs to your brand versus rivals.
Identify key brand advocates, understand audience breakdown by geography and profession.
Scale client services effortlessly. Manage multiple brands with granular access controls, streamline content approvals, and automate reporting.
Ensure quality control with client approval workflows, audit logs, and shared calendar governance.
Generate automated, white-labeled performance PDFs directly from your dashboards.
Discover the journalists and influencers driving the conversation, map their audience demographics, and coordinate high-impact marketing campaigns with automated performance tracking.
Identify key opinion leaders and visualize where their audience is concentrated globally.
Ensure you reach new audiences by analyzing follower overlap between different brand advocates.
"Love the new app but really need a dark mode option for night reading! My eyes are burning 😭"
"The export to CSV button is crashing on the new dashboard view. Please fix ASAP."
Gather unfiltered user feedback across all channels, measure sentiment around new product releases, and inform your product roadmap with data-backed user requests.
Automatically categorize social mentions into bugs or feature requests and route them to product teams.
Track immediate public reaction to new feature releases to validate your product decisions.
Monitor audience reactions to live events, webinars, or product launches in real-time, provide instant customer support to attendees, and measure total event share of voice.
See conversations spike in real-time as keynotes or announcements are made live.
Monitor the viral spread of your dedicated event hashtags and identify the top engaging posts.
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Scale your direct outreach safely. Send bulk notifications, updates, and promotional broadcasts to your customers via official APIs, ensuring zero risk of account bans, suspension, or blocking.
Unlike unofficial bulk-messaging tools, our official Meta-approved API routing guarantees that your business number is secure, active, and runs zero risk of account blocking.
Engage users with personalized rich media templates (images, PDFs, buttons) and monitor read receipts instantly.
Join thousands of brands and agencies scaling their growth with Listen IQ.